Privacy Policy

Carry Time Privacy Policy — Your Data, Our Responsibility

Your personal data is completely secure at carry time. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026

01 Introduction

Welcome to carry time. We believe your personal data is one of your most valuable assets. That is why carry time's privacy policy has been built on the highest standards of transparency and accountability.

This privacy policy explains what data carry time collects, why it is collected, how it is used, and what steps are taken to protect your information. By using the carry time website or app, you are considered to have agreed to this privacy policy.

carry time's privacy policy is built in accordance with GDPR (General Data Protection Regulation) and applicable international data protection standards. Your data is never sold to third parties.

Carry time is a trusted online gaming and entertainment platform for users in Bangladesh. We are fully committed to maintaining your trust — and this privacy policy is a reflection of that commitment.

02 What Information We Collect

Carry time collects various types of information to run the platform effectively. This data falls into two main categories — what you provide directly, and what is collected automatically.

Personal Identification Information (provided by you):

  • Full name and date of birth — for registration and identity verification
  • Mobile number and email address — for communication and account verification
  • National ID or passport number — for the KYC process
  • Bank account or mobile banking (bKash/Nagad/Rocket) details
  • Residential address — for legal requirements

Automatically Collected Information:

  • IP address and device information (operating system, browser)
  • Login timestamps, session details, and activity history
  • Gaming history, bet amounts, and transaction records
  • Usage analytics data obtained from cookies and web beacons
  • Location data (only with your permission)

carry time only collects information that is necessary. No excessive or irrelevant data is requested.

03 How We Collect Information

Carry time collects information through various methods. Full transparency is maintained throughout, and your consent is always ensured.

Collection Method What Information Reason
Registration Form Name, mobile number, email address Account Creation
KYC Process NID, Passport Identity Verification
Payment Gateway Transaction Information Financial Security
Cookies & Trackers Browsing Behavior Experience Improvement
Live Chat / Support Conversation Records Service Quality Control
Mobile App Device information, notifications App Functionality

Carry time never accesses your microphone, camera, or contacts without your permission. Any permissions requested in the mobile app are clearly explained before you grant them.

04 Purpose of Data Use

Carry time uses collected data only for specific, legitimate purposes. No data is used beyond its intended purpose.

  • Account Management: To create, verify, and maintain your carry time account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To prevent illegal activity and money laundering.
  • Customer Support: To resolve your complaints and issues promptly.
  • Personalized Experience: To show you games and offers tailored to your preferences.
  • Legal Obligations: To meet regulatory requirements.
  • Ensuring Security: To defend against cyber threats and unauthorized access.
  • Marketing Communications: To send promotional messages only with your consent.

carry time never sells your data to advertising third parties. To opt out of marketing communications at any time, contact our support team.

05 Data Sharing Policy

Carry time follows a strict policy when it comes to sharing your personal data with third parties. Data may only be shared in the limited circumstances outlined below:

  • Payment Partners: With bKash, Nagad, Rocket, and Bank — for completing transactions only.
  • Identity Verification Service: Approved third parties for the KYC process.
  • Legal Authorities: Upon court order or legal demand from a regulatory authority.
  • Technology Service Providers: Hosting and cloud services — bound by carry time's strict confidentiality agreements.
  • Business Transfer: In the event of a merger or acquisition, users will be notified in advance.

carry time never sells or transfers your personal data to advertising networks, data brokers, or any other third party for commercial purposes.

Carry time has signed a Data Processing Agreement with each third-party service provider it works with, ensuring they uphold the same standard of privacy protection.

06 Cookies & Tracking Technologies

Carry time's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Cookies used by carry time:

  • Essential Cookies: For login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand how our website is used — subject to your consent.
  • Performance Cookies: To measure site speed and performance.

You can disable non-essential cookies at any time through your browser settings. However, this may limit the functionality of certain carry time features.

A cookie consent banner is shown the first time you visit carry time's website. You can manage which cookies you accept directly from that banner.

07 Data Security Measures

Carry time uses the latest technologies and processes to protect your data. Security is an ongoing commitment — we regularly review and strengthen our safeguards.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Protecting servers from cyberattacks.
  • Encrypted Database: Stored data is kept in encrypted form.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.
  • Restricted Access: Only authorized personnel can access the necessary data.

carry time's servers operate in accordance with ISO 27001 security standards. In the event of a data breach, affected users will be notified within 72 hours.

08 Data Retention Period

Carry time retains your data only for as long as necessary. Even after account closure, certain data may be kept for a defined period to meet legal and regulatory requirements.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years Identity Verification Archive
Support Conversations 3 Years Service Improvement
Gaming History 3 Years Dispute Resolution
Cookie Information Up to 12 months User Experience

Once the retention period has ended, carry time will securely delete or anonymize your data so that you can no longer be identified.

09 Your Rights

Carry time believes every user should have complete control over their own data. We guarantee you the following rights:

Right of Access

You have the right to know what information carry time holds about you.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

Request deletion of your data within legal limits.

Right to Restrict Processing

Request to restrict the use of your data for specific purposes.

Right to Data Portability

The right to receive your data in a portable format.

Right to Object

The right to object to your data being used for marketing or profiling purposes.

To exercise any of these rights, contact carry time's support team. We will respond to your request within 30 business days.

10 Protection of Minors

Carry time strictly does not provide services to anyone under 18. Our privacy policy prohibits the collection or processing of data from minors.

If a user is found to be under 18, carry time will immediately close their account and securely delete all associated data. Falsifying age verification is a criminal offence.

Carry time verifies date of birth and national ID during registration for age verification. If a parent or guardian believes their child is using carry time, please contact our support team immediately.

11 Policy Updates

Carry time may update this privacy policy from time to time. Users will be notified in advance of any significant changes.

  • For minor changes, only the updated date on the website will be revised.
  • For significant changes, a notification will be sent to your registered mobile number or email address.
  • Continued use of carry time after any changes takes effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

The date of the latest privacy policy is always displayed at the top of this page. Please check this page regularly.

12 Contact

For any questions, complaints, or requests regarding the Privacy Policy, please contact carry time's data protection team.

Email Support

[email protected]
Response within 48 hours

Live Chat

Via the chat button on the site
24/7 Support in Bengali

Carry time's privacy team takes your requests seriously and is committed to resolving them as quickly as possible.

Why Trust carry time

Our Commitment to Protecting Your Data

Carry time is more than a gaming platform — we are your partner in digital security.

Maximum Encryption

All data at carry time is secured with 256-bit SSL encryption. Your information remains encrypted at every stage — from transmission to storage.

Your Data Is Never Sold

Carry time never sells your personal data to third parties. Your data is used solely to improve your experience on the platform.

In Your Control

Carry time allows you to view, correct, or request deletion of your personal data at any time. You always remain in control of your information.

GDPR Compliant

Carry time follows international GDPR standards, ensuring your data is handled to the highest data protection benchmarks in the world.

Transparent Retention Policy

Carry time clearly states how long each type of data is retained. Once the retention period expires, the data is securely deleted.

24/7 Privacy Support

For any data security questions or concerns, carry time's support team is available around the clock to assist you.

Safe Gaming

Trust us, play safe!

Reviewed carry time's privacy policy? Go ahead and register with confidence, and enjoy gaming in a fully secure environment.

Free Registration 100% Data Protection 24/7 Support 18+ Responsible Gaming
বাংলা